Privacy Policy for Countdown City Cleaning
Last Updated: [2/9/2025]
At Countdown City Cleaning ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you engage our cleaning services.
1. Information We Collect
We collect personal information to provide and improve our cleaning services, as well as to communicate with you effectively. The types of information we may collect include:
Personal Identifiable Information (PII): This includes your name, address, email address, phone number, payment details, and any other information necessary to provide our services.
Service-Related Information: This includes information about your cleaning preferences, special requests, and any details necessary to tailor our services to your needs.
Payment Information: We may collect payment information such as credit card details, billing address, and transaction history to process payments for services rendered.
Communication Records: We may retain records of communications between you and Countdown City Cleaning, such as emails, messages, or phone call logs, for customer service purposes.
2. How We Use Your Information
We use the information we collect in the following ways:
To Provide Services: We use your contact and service-related information to schedule and perform cleaning services.
To Process Payments: We use your payment information to process transactions securely.
To Improve Services: We may analyze customer feedback and service preferences to improve the quality of our services.
To Communicate with You: We use your contact information to send service confirmations, reminders, promotions, or updates about our services.
Legal Compliance: We may use your information to comply with legal obligations or protect our business interests.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure payment processing, and restricted access to personal data within our organization.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your personal information in the following cases:
Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our business (e.g., payment processors, email services). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Compliance: We may disclose your information if required by law, regulation, or legal process (such as a subpoena) or to protect our rights, safety, or property, or the rights, safety, or property of others.
Business Transfers: In the event of a business merger, acquisition, or sale, your personal information may be transferred as part of the transaction. We will notify you via email or a notice on our website if such a transfer occurs.
5. Cookies and Tracking Technologies
We may use cookies or similar tracking technologies on our website to enhance your experience, analyze site traffic, and improve functionality. Cookies are small data files placed on your device to remember your preferences or settings. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.
6. Your Rights and Choices
As a resident of Texas, you have certain rights regarding your personal information:
Access and Correction: You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate.
Data Deletion: You may request that we delete your personal information, subject to any legal obligations or legitimate business needs to retain the information.
Opt-Out of Communications: You may opt out of receiving promotional or marketing emails by following the unsubscribe instructions in the email or contacting us directly.
7. Children’s Privacy
Our services are not intended for children or anyone under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child or anyone under the age of 18, we will take steps to delete the information as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes to the policy will be posted on our website with an updated "Last Updated" date. We encourage you to review this policy periodically for any updates or changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Countdown City Cleaning
Phone: 726-600-8041
Email: Countdowncitycleaning@gmail.com